Privacy Policy
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Welcome to Hotel Simble Valley. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or stay at our property.
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1. Room Booking and Cancellation Policy
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Guests can book rooms online through our official website www.hotelsimblevalley.com or via authorized third-party platforms.
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We offer free cancellation up to 3 days before the scheduled check-in date. Cancellations made after this period will incur full charges.
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Modifications to bookings are subject to availability and may incur additional charges.
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2. Online Payments and Data Collection
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We use secure payment gateways to process online transactions. Your card and personal information are encrypted and handled with industry-standard security measures.
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During booking, we collect details such as your name, email, phone number, address, and ID proof for identification and legal compliance.
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We do not store your payment information after the transaction is complete.
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3. Use of Personal Information
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We use the collected information to:
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Process your reservation and provide personalized services.
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Comply with legal requirements (e.g., guest registration as mandated by the Indian Government).
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Send booking confirmations, updates, or promotional offers (only if opted-in).
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We do not sell or share your personal information with third parties except:
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With government authorities as required by law.
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With service providers (e.g., payment gateways, email providers) under confidentiality agreements.
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4. Drone Usage Policy
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Due to our close proximity to the Bhakra Nangal Dam, use of drones is strictly prohibited in and around Hotel Simble Valley for safety, privacy, and security reasons. Violations may be reported to local authorities and may attract legal consequences under Indian aviation laws.
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5. Cookies and Analytics Cookies
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Our website uses cookies to enhance your browsing experience and enable certain features (e.g., remembering your preferences or login status).
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Cookies are small data files stored on your device when you visit our site.
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You may disable cookies via your browser settings, but some site functionality may be affected.
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7. Google Analytics
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We use Google Analytics to understand how users interact with our website.
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Google Analytics collects anonymized data such as pages visited, time spent, and browser type. This helps us improve website performance and user experience.
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Google may store this information on servers located outside India. For more details, you can review Google’s Privacy Policy.
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If you wish to opt out of Google Analytics tracking, you can use the Google Analytics Opt-out Browser Add-on.
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8. Data Security
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We take all reasonable precautions to protect your personal data. This includes:
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Secure socket layer (SSL) encryption on our website.
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Periodic review of our data collection and storage practices.
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Restricted access to personal information to authorized personnel only.
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9. Third-Party Links
Our website may contain links to third-party services or platforms. We are not responsible for the privacy practices or content of these external sites.
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10. Your Rights
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In accordance with Indian laws (including the IT Act and the upcoming Digital Personal Data Protection Act):
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You can request access, correction, or deletion of your data by contacting us.
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You can opt out of marketing communications at any time.
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11. Changes to This Policy
Hotel Simble Valley reserves the right to amend this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
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12. Contact Us
For any questions or concerns regarding this Privacy Policy or your personal data:
Hotel Simble Valley
Near Govind Sagar Lake, Himachal Pradesh
Email: hotelsimblevalley@gmail.com
Website: www.hotelsimblevalley.com